Interactive smartphone charging & social media kiosk

Vimedia's vision and development of the interactive klack it (KLACK -IT ™) kiosk is to deliver value and impact for the OOH industry and those exploring opportunities for their brands.


klack it provides an essential multi – function smartphone charging option and social media gateway for a captive audience.
By combining multi functions into one single device, klack it offers real-time data driven content on each interactive kiosk. For the OOH Location-Marketing industry, this gives cut-through to the targeted audience with a dynamic, innovative and real-time experience.
The revolutionary interactive phone-charging, social media and Wi-Fi enabled klack it kiosk doubles as a selfie booth with its in-built webcam, giving further value and entertainment to Users, linking to all their critical social media accounts, and providing more opportunities for the OOH industry.
klack it is the latest value-add for high dwell-time locations. Wi-Fi and ATMs are standard in public locations throughout Australia and New Zealand. Consumers depend on these and with the klack it ‘Kiosk Finder App’, Users will go to where they’re available.

In Australia, more than 84% of the population owns a smartphone (Source: Australia edition, Deloitte Global Mobile Consumer Survey, Jun – Jul 2016) All these people need to keep these charged to stay in touch. Beyond communication and fun, smartphones are critical to safety, security, health, welfare, education, finances and countless other genuine reasons to stay connected while out and about.

Add value, gain loyalty and more

When you host a klack it kiosk in your venue, you gain loyalty, recognition and appreciation. And with klack it interactive on-board touch screen, plus the photo booth and uploading capability, the marketing and branding opportunities are virtually limitless.
It offers a mutually beneficial experience for Users, Hosts and Advertisers. Promote loyalty programs, upload venue event photos with sponsors to social media accounts. Advertise latest specials and competitions , distribute educational content or deliver important news and announcements.

Free for Users

klack it is a complimentary service to Users. Free phone charging makes it even more compelling for them and providing a pinpoint-targeted marketing opportunity for you.

Rapidly Growing Network

With every further installation across Australia and New Zealand, the klack it user base grows,increasing the size of the collective audience.
Through sophisticated data harvesting, klack it will put your targeted messages in front of the eyes that matter and into the right hands via smartphones. When consumers are most receptive.

The klack it presents two separate – and potentially, combined – opportunities for businesses.

When connecting their smartphone to klack it it, consumers will be exposed to your brand for a minimum of 2 minutes or longer, depending on the charge required.

The interactivity and streaming of klack it it takes advantage of its captive audience to build brand awareness and encourage on-the-spot engagement, delivering instant, real time data for Advertisers.

Our Kiosk Network

Shopping Centres

Medical Facilities

Hotels/Pubs

Study/Education

Airports / Train Stations

Sports/Leisure

About

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Terms of Use

These Terms of Use apply to the use of the KLACKit phone charging kiosk (“Kiosk”) and all agreements made with VIMEDIA PTY LTD, (“Operator”), concerning the courtesy charging of mobile smart phones or any similar device (“Devices”), by an individual(s) (“Users”) in the Operator’s equipment.

This Kiosk is owned by the Operator. Each User of this Kiosk is bound by these Terms of Use. Further, the User agrees to these Terms of Use on behalf of a third-party if the Device is owned by a third-party.

The User agrees to observe the written (electronic or otherwise) and/or oral user instructions concerning the Operator’s equipment.

Identification: Email address and mobile phone number are to be provided by the User. Information on how ViMedia handles this information can be found in ViMedia’s Privacy Policy, included here, or by visiting http://www.klackit.com.

Liability: Use of the Kiosk is at User’s own risk. The User is responsible at all times for Devices left in the Kiosk.  The Operator does not make any assurances regarding freedom from viruses or continuous operations. Except as required by law, the Operator is not liable to the User for any indirect, incidental, special, inconsequential, punitive or tort damages of any nature or kind whatsoever, including but not limited to loss of profits, loss of business, loss of data, in connection with or arising out of the use or performance of the Kiosk.

Time Period Available: The Device(s) must be collected during the indicated opening times of the location where the Kiosk is sited or prior to any time limit which may have been agreed, whichever is the sooner. The Devices will be released only after the correct details have been submitted via the on-screen keypad.

Devices Left Behind: Devices left behind in the Operator’s Kiosk by a User will only be returned to the person who can provide suitable proof of ownership and/or Kiosk use beyond doubt. Servicing: The Operator is entitled to open any Kiosk locker at any time due to possible or required servicing or maintenance.

If, at any time, the User damages or otherwise breaks a lock or causes significant damage to the Kiosk or its parts, including charge cords, the Operator reserves the right to charge the User a fee to cover the replacement and/or repair costs of the damaged equipment.

Users of the Kiosk must comply with all applicable laws at all times. KLACKit kiosks are strictly for the purpose of charging mobile devices. They may not be used to charge or store any other personal items, nor may Users leave dangerous, illicit or prohibited goods in the Kiosk lockers at any time. Such items may be removed, discarded, given away or sold at the sole discretion of ViMedia.

For any assistance onsite please contact 1300 ViMedia (1300 84 6334) or email support@vimedia.com.au.


GOVERNING LAW: The validity of this Agreement, its terms or provisions and the rights and duties of the Parties hereunder shall be interpreted and construed pursuant to, and in accordance with, Australian law.


These Terms of Use are displayed on the Kiosk and at http://www.klackit.com and may be updated periodically without prior notice. Most recent changes and updates will be indicated on the top of these Terms of Use.

Privacy Policy

VIMedia Pty Ltd is committed to protecting and securing the privacy and confidentiality of your personal information. From 12 March 2014, our information management activities are governed by the Australian Privacy Amendment (Enhancing Privacy Protection) Act 2012 (the Privacy Act), which amends the Privacy Act 1988. In particular we must adhere to the Australian Privacy Principals in relation to collecting, using, disclosing, securing and allowing access to, your personal information.

This Privacy Policy (together with our “Terms of Use”) can be viewed on our website at ( http://www.klackit.com ). This policy explains how we collect and use the personal information that you provide to us. By visiting http://www.klackit.com you accept and consent to our Privacy Policy, which is outlined below.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

 Information you give us. You may give us information about you by corresponding with us through phone, e- mail, use of our services, or otherwise. This includes information you provide when you subscribe to our service, register to use our site, search for a product, download the KLACKit application from our site or host sites, enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include but is not limited to your name, address, e-mail address and phone number.

 Information we collect about you. With regard to the use of our services or each of your visits to our website, we may automatically collect the following information:
- information about your visit, including location, date and time, the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- Any technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

 Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

WEBSITE: COOKIES

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer or handheld mobile device hard drive. We use the following cookies:

· Strictly necessary cookies. These are cookies that are required for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site, use a shopping cart or make use of e- billing services.
· Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our site when they are using them. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.
· Functionality cookies. These are used to recognise you when you return to our site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
· Targeting cookies. These cookies record your visit to our site, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

· Information you give to us. We will use this information:

 to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
 to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
 to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data;
 to notify you about changes to our service;
 to ensure that content from our site is presented in the most effective manner for you and for your computer.

· Information we collect about you. We will use this information:

 to allow you to participate in interactive features of our service, when you choose to do so;
 to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
 to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
 as part of our efforts to keep our site safe and secure;
 to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
 to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

· Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to any of our related bodies corporate, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 50 of the Corporations Act 2001.

We may share your information with selected third parties including:

· Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
· Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others.
· Analytics and search engine providers that assist us in the improvement and optimisation of our site.

We may disclose your personal information to third parties:

· In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
· If ViMedia Pty Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
· If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use http://www.klackit.com and other agreements; or to protect the rights, property, or safety of ViMedia Pty Ltd our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by submitting an inquiry on our website http://www.klackit.com/ , by emailing us at support@vimedia.com.au or by calling us on 1300 846 334.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

The Australian Privacy Principles give you the right to access information held about you. Your right of access can be exercised in accordance with those principles and the Privacy Act.

We will take all reasonable steps to correct any information you find inaccurate. Should we deny access and or refuse to correct your personal information, we will provide you with reasons that will be based on the grounds provided by the Privacy Act. All requests for access to personal information should be made by emailed us at support@vimedia.com.au or by submitting an inquiry on our website http://www.klackit.com .

COMPLAINTS

We place a high priority on effectively dealing with any complaints you might have about breach of your privacy. We prefer that complaints about breaches of the Privacy Act and the Australia Privacy Principles are made or confirmed in writing so that we can be sure about the details of the complaint. Generally, we will only accept complaints from an individual who believes an act or practice of us has interfered with their privacy and may have breached one of the Australian Privacy Principles.

A complaint should identify whether it is about:

 the collection, use or disclosure of personal information;
 the security or storage of personal information;
 the accuracy of personal information;
 a refusal to give access to, change or delete personal information.

Our Privacy Officer will normally deal with privacy complaints. If the Privacy Officer is involved in the conduct the complaint is about, the complaint will be dealt with by an alternative officer appointed by us who was not involved in the complaint.

We will attempt to confirm with the complainant:

 their understanding of the conduct relevant to the complaint;
 their understanding of the Australian Privacy Principles relevant to the conduct;
 what they expect as an outcome.

We will inform the person making the complaint:

 whether we will conduct an investigation;
 the name, title and contact details of the investigating officer. After we have completed our enquiries, we will contact the complainant, usually in writing, to advise the outcome and invite a response to our conclusions about the complaint. If a response is received, we will assess it and advise if we have changed our view.

If the complainant is unsatisfied with the outcome, we will advise further options including, if appropriate, review by the Privacy Commissioner within the Office of the Australian Information Commissioner.

CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be submitted online through our website http://www.klackit.com or by emailing us at support@vimedia.com.au .